SHIPPING + RETURN POLICIES
In-stock product orders placed on the website will be shipped out within 5-7 business days via USPS Priority Mail which takes about 2-3 business days. Items marked "Made to Order" will ship out according to the lead time listed on the product. The cost of shipping will be listed at checkout and will vary based on item and location where the item will be delivered.
If you require your package to be shipped faster than the offered shipping method, please reach out to firstname.lastname@example.org for a custom quote.
Customers have the option to select local pickup in Mill Valley, California for their orders during checkout. After submitting your order, you will receive a email notification within the lead time stated on the product purchased to schedule your pick-up time slot. Please wait until you receive your email pickup confirmation to pick up from the shop since your order might not be ready yet. Pickups will be available Tuesday, Wednesday, and Fridays between 1:30PM-6:00PM. If you need to schedule an alternate time for pickup, please reach out to email@example.com.
Local Pickup Address:
11 Locust Ave
Mill Valley, CA 94941
Cutting + serving boards and greeting cards in new condition with original packaging can be returned within 15 days of delivery. The customer will be responsible for the return shipping charges. Items after the 15 day timeframe will not be accepted. Unfortunately, art prints and mini prints + stands are non-refundable.
Clearance sale items and second quality pieces are final sale and are non-refundable.
If there is any issue with your order, please reach out to firstname.lastname@example.org.